Frequently Asked Questions

About the products

What are your display stands made of?

We make our stands from concrete, reinforced mineral plaster, PLA, lightweight plastic and foam with a microcement finish. Each material has its own weight, texture and character. A full overview is on our Materials page.

Are the pieces handmade?

Yes. Every piece is handcrafted in Örebro, Sweden. Because of the nature of concrete and plaster, each item is slightly unique. Small variations in texture and tone are part of the character, not a defect.

Can I order a custom size or color?

Yes. We offer custom sizes, colors and logo engraving. Use the Custom Order page or contact us at info@betonvton.com.

What are these display stands used for?

They are used for product photography, jewelry and cosmetics retail displays, shop window displays, trade fair stands and brand visual merchandising. Typical customers are product photographers, stylists, art directors, jewelry boutiques and cosmetics brands.

Why are the surfaces matte?

Matte, non-reflective surfaces avoid glare and hot spots under studio lighting, so the product stays the focus of the image. All 29 tones are matte for this reason.

Orders and shipping

How long does production take?

1 to 5 working days depending on the item and current demand.

Where do you ship?

Worldwide from Sweden. Express delivery takes 2 to 5 days to Europe, the UK and the USA. Other destinations typically 5 to 10 days.

How much does shipping cost?

Shipping is calculated at checkout based on your location and order size. Free shipping on orders over 400 EUR.

Can I track my order?

Yes. You will receive a tracking number by email once your order is dispatched.

B2B and wholesale

Do you offer wholesale pricing?

Yes. We work with jewelry boutiques, cosmetic brands, retail chains and trade fair suppliers. Contact us at info@betonvton.com with your business details for a wholesale quote.

Can you produce larger quantities?

Yes. We handle bulk orders for retail rollouts, exhibitions and brand campaigns. Lead times for large orders vary, contact us to discuss.

Do you offer VAT-exempt invoicing for EU businesses?

Yes. Apply your VAT number at checkout or contact us directly.

Returns and quality

What if my order arrives damaged?

Contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.

Do you accept returns?

We accept returns within 14 days for unused items in original condition. Custom orders are non-refundable.

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